Free
Getting started with the platform
€0
/month
Free forever
Start free. Upgrade when you're ready. No credit card required.
Getting started with the platform
For solo founder with limited volume
For a small CS team scaling up
For growing CS operations
For anything bigger — custom packages
Every plan ships with the same channels. As your team or volume grows, add only what you need — or upgrade to a bigger plan.
| Free | Starter | Base | Scale | Enterprise | |
|---|---|---|---|---|---|
| AI usage | |||||
|
Monthly resolved sessions
One resolved session = one conversation handled end-to-end by the AI with no human follow-up within 24 hours.
|
20 | 100 | 300 | 800 | Custom |
|
Overage rate
What you pay per resolved session beyond your monthly quota.
|
— | €0.90 | €0.90 | €0.90 | Custom |
| Your team | |||||
|
Agent seats
Number of human agents who can log in and respond alongside the AI.
|
1 | 1 | Up to 3 | Up to 8 | Unlimited |
| Channels | |||||
|
WhatsApp, Email, Instagram, Live chat
All four channels are included on every plan. One account per channel by default.
|
|||||
| Analytics | |||||
|
Basic analytics
Conversation volume, deflection rate, top categories, and response-time stats.
|
Included | ||||
| AI Features | |||||
|
Processes included
Pre-built workflows for returns, FAQs, escalation paths, custom flows.
|
10 | 10 | 10 | 10 | Unlimited |
|
Skills included
Capabilities your agent can perform — refunds, recommendations, custom API actions.
|
2 | 2 | 2 | 2 | Unlimited |
|
AI agents included
How many AI personalities you can run in parallel — e.g. one for support, one for sales.
|
1 | 1 | 1 | 1 | Unlimited |
| Integrations Features | |||||
|
Accounts per channel
How many accounts you can connect per channel (e.g. WhatsApp numbers, Instagram accounts, email inboxes) by default.
|
1 | 1 | 1 | 1 | Unlimited |
|
Shops included
How many Shopify or store backends you can connect by default.
|
1 | 1 | 1 | 1 | Unlimited |
| Add-ons (mix and match) | |||||
|
Multiple accounts per channel
+€49/mo
Run more than one WhatsApp number, Instagram account, or email inbox in a single workspace.
|
— | — | Available | Available | Included |
|
Multiple shops
+€49/mo
Connect more than one Shopify or store backend — for multi-brand operators.
|
— | — | Available | Available | Included |
|
Unlimited processes
+€49/mo
Build more than 10 automated workflows — returns, FAQs, escalation rules, custom flows.
|
— | Available | Available | Available | Included |
|
Unlimited AI agents
+€49/mo
Run more than one AI personality — e.g. one for support, one for sales, each with its own voice.
|
— | Available | Available | Available | Included |
|
Unlimited skills
+€49/mo
Add capabilities your agent can perform — refund processing, product recommendations, custom API actions.
|
— | Available | Available | Available | Included |
|
Pro Insights
+€200/mo
Advanced analytics — conversation breakdowns, deflection metrics, custom dashboards, exportable reports.
|
— | — | Available | Available | Included |
| Enterprise extras | |||||
|
Dedicated success manager
A named CSM you can reach directly — onboarding, quarterly reviews, escalation path.
|
— | — | — | — | Included |
|
Priority support
SLA-backed response times during business hours, weekends, and high-traffic peaks.
|
— | — | — | — | Included |
|
Custom integrations
We build integrations with the tools you use that aren't on our standard list.
|
— | — | — | — | Included |
|
Custom contracts & compliance
SOC2 documentation, DPA, custom MSA, and security questionnaires.
|
— | — | — | — | Included |